Contact Us - Biker Jewelry Help | Cycolinks
👋 How Can We Help?
Looking for an order update, delivery information, sizing help or a return? You can find answers to most questions instantly below. If you still need us afterwards, our support team is here to help.
📦 Where Is My Order?
Already received your dispatch email? Check your latest tracking updates first using our order tracker.
International tracking can sometimes pause while a parcel is travelling between countries, clearing customs or being transferred to your local delivery courier.
Find the Answer Quickly
Choose what you need help with below — you'll often find the answer without needing to wait for a reply.
Shipping & Delivery
Check processing times, delivery estimates, tracking information and international shipping.
Delivery Information →Returns & Exchanges
Need to return an item, exchange a size or change a colour? Read our 30-day returns information.
Returns & Exchanges →Bracelet Sizing
Check how to measure your wrist and choose the best bracelet size before ordering.
View Size Guide →Bracelet Too Small?
Some chain bracelets can be made larger with a compatible extension clasp.
View Extension Clasps →Product Problem?
If your product is faulty, damaged or has a manufacturing issue, read our warranty information.
Warranty Help →Frequently Asked Questions
Find quick answers about products, orders, jewellery care, payments and other common questions.
Browse FAQs →Before Contacting Us About an Order
- Waiting for dispatch? Please allow the processing time shown on our Shipping & Delivery page.
- Already dispatched? Check your tracking link for the latest available update.
- Tracking hasn't updated recently? International parcels can have gaps between tracking scans while travelling or transferring to a local courier.
- Tracking says delivered? Please check around your property, safe places, household members, neighbours, reception or mail room before contacting us.
- Need to contact us about an order? Include your order number so we can investigate it straight away.
Still Need Help?
No problem — if the information above hasn't answered your question, contact our support team and we'll be happy to help.
We aim to reply within 12–48 hours.
📝 Send Us a Message
Use the form below if you still need help from our support team.