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Refunds Policy

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days after receiving your returned item.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Refunds (if applicable)

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. We only offer refunds/returns on items purchased through our website.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cycolinks.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cycolinks.com and send your item to;

Cycolinks1005 The Base 77, 289 On Nut Rd, Phra Khanong Nuea, Watthana, Bangkok, Thailand, 10260 for our Asian clients 

Or Cycolinks, 42 Fenby Gardens, Scarborough, NYK, YO12 5LB, United Kingdom for our European, Americas & Oceania customers. 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Shipping

Prior to returning your product, please contact us: info@cyolinks.com 

To return your product, you should mail your product to: Cycolinks1005 The Base 77, 289 On Nut Rd, Phra Khanong Nuea, Watthana, Bangkok, Thailand, 10260 

for our Asian clients and Cycolinks, 42 Fenby Gardens, Scarborough, NYK, YO12 5LB, United Kingdom for our European, Americas & Oceania customers. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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30 Day Product Warranty

30 Day Returns

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